We’re looking for warm, welcoming volunteers to join our growing Burnley Centre as General Reception Volunteers. This role is all about creating a safe, friendly first point of contact for the women who visit us — whether they’re arriving for an appointment or simply dropping in for support.

What You’ll Be Doing

• Greeting people as they arrive and helping to sign them in and out and offering a friendly face and a listening ear to anyone visiting our centre
• Completing referrals for people who would like to access our services
• Providing gentle signposting to internal and external services for support that may benefit them
• General Housekeeping round the centre to help keep things running smoothly
• Working closely with a warm, supportive, team who are passionate about making a difference

What We Offer

We’ll make sure you feel confident, welcome, and supported through:

• Full role-specific training
• A 4 day induction, spread across 4 weeks (1 session per week)
• Induction sessions delivered at our Accrington Centre

To keep our service users safe, all volunteers are required to complete an Enhanced DBS check. This will be fully funded by Lancashire Women, so there is no cost to you.

When We Need Support

We are currently looking for volunteers who can offer their time on either:

• Tuesdays
• Thursdays
• Fridays

If you’re someone who is compassionate, approachable, and eager to support women in a meaningful way, we would love to welcome you into our team.   Please complete the application form below, and we will be in touch soon.

Exempt under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975. This role is open to female candidates only.

We’re looking for compassionate, friendly volunteers to join our Accrington Centre as General Reception & Group Support Volunteers. In this role, you’ll help us create a warm, safe, and welcoming environment for the people who visit us — whether they’re attending an appointment, dropping in for support, joining one of our groups or another professional calling in.

What You’ll Be Doing

• Greeting women as they arrive, helping them sign in and out, and offering a friendly face and a reassuring presence to those accessing our services
• Completing referrals for women wishing to engage with our support
• Providing gentle signposting to internal and external services for support that may benefit them
• General Housekeeping round the centre to help keep things running smoothly
• Helping in our groups, which may include:
  • Setting up the room and preparing refreshments
  • Welcoming group participants
  • Supporting the group facilitator during sessions
  • Helping maintain a calm, inclusive space where women feel safe and valued

What We Offer

We’ll make sure you feel confident, supported, and part of the team from day one through:

• Full role specific training
• A 4 day induction, spread across 4 weeks (1 session per week)
• A warm, supportive team who work together to make a real difference

To keep the women who visit us safe, all volunteers are required to complete an Enhanced DBS check.  This will be fully funded by Lancashire Women.

When We Need Support

We are currently looking for volunteers who can offer their time on either:

• Mondays
• Tuesdays
• Wednesdays
• Fridays

If you’re someone who is warm, empathetic, and passionate about supporting women in your community, we would love to welcome you into our team.   Please complete the application form below, and we’ll be in touch soon.

Exempt under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975. This role is open to female candidates only.

Our Accrington Charity Shop is looking for friendly, reliable volunteers to join our team. As a Charity Shop Volunteer, you’ll play an important role in helping us raise vital funds to support women across Lancashire. This is a hands-on, rewarding role where every shift helps make a difference.

What You’ll Be Doing

• Sorting through donations to identify items suitable for sale
• Pulling outfits together to help sell them as a priced package
• Serving customers with a warm, welcoming approach
• Rotating stock to keep the shop tidy, organised, and inviting
• Supporting with arranging displays, pricing items, and general shop tasks
• Helping create a positive, friendly shopping environment for our community

What We Offer

You’ll be welcomed into a supportive, women‑led team who will help you build confidence, learn new skills, and feel part of something meaningful. We provide:

• Full, role specific training
• Ongoing support from experienced shop staff
• A friendly, inclusive atmosphere where volunteers are valued and appreciated

All volunteers are required to complete an Enhanced DBS check, which will be fully funded by Lancashire Women.

When We Need Support

We are currently looking for volunteers who can offer their time on either:

• Mondays
• Tuesdays
• Wednesdays
• Thursdays
• Fridays

If you enjoy working with people, love organising, or simply want to give back to your community, we would be delighted to hear from you.

Please complete our application form below, and we’ll be in touch soon.

Exempt under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975. This role is open to female candidates only.

We’re looking for a creative, crafty, and imaginative volunteer to join us as a Casual Window Dresser for our Accrington charity shop and hub space. This role is perfect for someone who loves bringing ideas to life and wants to help make our centre feel welcoming and inviting from the moment people walk past.

About the Role

As our Casual Window Dresser, you’ll help us transform our shop frontage and hub windows into eye-catching‑ displays that showcase our donations, highlight our work, and help us connect with the community.

This is a flexible, low commitment role, ideal for someone who wants to contribute creatively without weekly volunteering.

What You’ll Be Doing

• Visiting the centre once a month (or occasionally more if you’d like!)
• Designing and dressing our charity shop/hub window displays
• Using donated items, props, and simple craft materials to create attractive themes
• Helping ensure the window space feels warm, inviting, and in line with seasonal or campaign themes

What We Offer

You’ll be supported by our friendly team and will have plenty of freedom to create displays that reflect Lancashire Women and our values. We provide:

• Access to donated items and materials
• Guidance from staff if needed
• A welcoming, inclusive environment that values creativity and individuality

When We Need Support

• Once per month, on a flexible day and time that works best for you
• Additional creative help is always welcomed for seasonal or themed displays

If you’re creative and want to help make our shop front shine, we’d love to hear from you.

Please complete the application form below, and we’ll be in touch.

Exempt under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975. This role is open to female candidates only.

Do you love finding hidden gems, have a flair for online selling, and enjoy working independently? We’re looking for a Vinted Champion Volunteer to help grow our online presence and turn quality donations into vital funds that support women across Lancashire.

This role is ideal for someone who is digitally confident, organised, and has a good eye for spotting special items among our donations.

About the Role

As our Vinted Champion, you’ll take the lead in managing our Vinted account, photographing and listing items, keeping stock organised, and ensuring our online shop stays active and appealing. You’ll be based at our Accrington Centre.

What You’ll Be Doing

• Sorting through donations to choose items suitable for Vinted
• Spotting standout brands, quality pieces, or unique finds
• Photographing items clearly and attractively
• Creating accurate and engaging listings
• Keeping our Vinted page regularly updated
• Preparing sold items for postage or collection
• Organising and maintaining Vinted stock, including:
  • Labelling and storing items once listed
  • Keeping sold items easy to locate
  • Managing the flow of incoming donations
• Helping generate vital income to support women across Lancashire

What We Offer

You’ll be welcomed into a supportive team and given the freedom to take ownership of the role. We provide:

• Training and guidance on using Vinted (if needed)
• Space and equipment for photographing items
• A friendly, inclusive working environment

When We Need Support

We are looking for volunteers who can attend the centre on:

• One day per week (flexible to what suits you)

To keep our online shop running smoothly, we ask that volunteers commit to at least one shift per week.

If you’re savvy, creative, and excited about giving preloved items a new life, we’d love to hear from you.

Please complete the application form below and we will be in touch.

As a Health and Safety Volunteer, you will make sure that all volunteers at Accrington are aware of their Health and Safety responsibilities. You will help them understand and follow Lancashire Women’s guidelines and procedures to co-ordinate safe activities within the Centre.

In this role you will gain knowledge of Health and Safety Legislation, as well as develop your organisational, admin and communication skills.

Most importantly you will help the Centre ensure that all volunteers conduct their activities safely and that the risk assessment for their activities has been developed and assessed.

What the role involves

This role may vary depending on the needs of the Facilities Lead, but is likely to include:

• Ensuring that every volunteer in the Centre is aware of health and safety responsibilities.

• Accurately following and implementing risk assessments for the activities conducted by the volunteers for activities and services provided by LW.

• Ensuring that the volunteers meet and report on any health and safety issues that can the be added to the near miss or facilities reports on SharePoint.

• Supporting LW’s shared responsibilities for delivering services and activities that are safe, effective, and impactful.

We can support you to develop the skills you need for this role, including a full induction into all the areas within the Centre. You will also have a chance to discuss your role and any additional needs with us.

Requirements for this role

Essential

• Confident using Microsoft Office, the internet and outlook email system.
• Able to learn and use our risk management system.
• Able to understand and follow internal and external policies and procedures.
• Able to apply disability, equality, and inclusion practices.
• Able to keep people’s personal details safe.

Desired

• Committed to our values.
• Willing to develop skills and experience. Enjoy being part of a team.

What We Offer

You’ll be welcomed into a supportive team and given the guidance you need to feel confident in your role. We provide:

• Full training on Lancashire Women’s Health & Safety processes and risk management systems
• A clear induction across all areas of the centre so you understand how different activities operate
• Ongoing support from the Facilities Lead and wider staff team
• A friendly, inclusive working environment where your contribution is genuinely valued

When We Need Support

We are looking for volunteers who can support us:
• One day per week on a Thursday to work along side our Facilities lead

To help keep our centre running safely and smoothly, we ask that volunteers commit to at least one regular weekly shift.

If you are organised, confident with systems, and passionate about helping us create a safe and welcoming environment for our volunteers and service users, we’d love to hear from you.

Please complete the application form below, and we will be in touch.

Exempt under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975. This role is open to female candidates only.

(Learning Pathway into Benefits & Debt Advice) 

Overview of the Role 

Are you passionate about helping people, keen to learn new skills, and interested in making a real difference in your community?
As a Trainee Money Support Volunteer, you’ll join our friendly and supportive Money Advice Team and begin your journey into the world of benefits, debt, budgeting, and financial wellbeing.

This role is designed for volunteers who want to gain skills, confidence, and experience, with the potential to progress towards future trainee or paid opportunities within the advice sector. You’ll learn from experienced staff, receive structured training, and follow a personalised volunteer development plan that supports you to grow at your own pace.

You’ll develop the foundations of high-quality advice work while helping women access the information and support they need to improve their financial well-being.

Volunteer Commitment 

To make sure you receive consistent learning and support, we ask for:

• Accrington: up to 2 days per week ( 1 day minimum)
  Tuesdays and Wednesdays  (either or both) – 9:30am to 2:30pm

• Burnley: Optional development days on Thursdays and Fridays (supported learning and shadowing opportunities)

We ask for at least a 6-month commitment, with flexibility around holidays, health needs, and other responsibilities.

What You Will Learn 

Throughout your placement, you will:

• Gain knowledge of Lancashire Women, our values, and how our Money Advice Service supports women across the county.
• Develop a solid understanding of benefits, debt solutions, budgeting, and energy advice.
• Build confidence working within a professional advice environment.
• Progress from observing and shadowing to supporting with low level enquiries.
• Experience what it feels like to contribute to real positive change in women’s lives. 

Main Tasks (as you progress through your development plan) 

Learning, Training and Shadowing

• Take part in on-the-job learning, shadowing experienced advisers, and completing self-guided training modules.
• Follow a structured Volunteer Development Plan, with full support from the team.
• Attend external training where appropriate (e.g., energy advice, budgeting support, introduction to welfare benefits).

Supporting Clients (with appropriate supervision) 

• Welcome clients into the centre and help them feel comfortable.
• Provide low level information such as budgeting packs, energy-saving tips, and signposting to other Lancashire Women services.
• Support advisers during client appointments (notetaking, form finding, assisting with documents).
• Gradually build up to supporting clients independently with simple queries, once competent and confident.

Service Support 

• Assist with triage by helping staff identify the right service for each client.
• Help maintain resources such as information leaflets, budgeting tools, and client packs.
• Support with simple administrative tasks such as updating records on CRM or preparing workshop materials (with training).

What We Will Provide 

As a Trainee Money Support Volunteer, you will receive: 

• Full induction to Lancashire Women and the Money Advice Service
• A personalised Volunteer Development Plan
• Regular supervision and check ins
• Opportunities to shadow qualified Money Advisers
• Access to training, including external courses where appropriate
• Experience working within a professional advice team
• Travel expenses reimbursed
• A welcoming, supportive environment that values your development
• Opportunities to progress into trainee or paid roles when available

What We’re Looking For 

You don’t need experience – just the right mindset. We welcome volunteers who are: 

• Friendly, compassionate, and good at listening
• Interested in learning about benefits, budgeting, debt and financial wellbeing
• Able to maintain confidentiality and act professionally
• Comfortable using computers (or willing to learn)
• Reliable and committed to attending agreed sessions
• Passionate about supporting women in the community
• Open to learning and personal development

General Expectations 

• Represent Lancashire Women positively at all times.
• Follow all safeguarding, GDPR, information governance, and confidentiality policies (full training provided).
• Work in a trauma informed, nonjudgmental way.
• Ask for support when needed — we are here to help you grow.
• Be flexible and understanding as part of a learning role.

Progression Pathway 

This volunteer role is ideal for someone who would like to:

• Build the skills needed for paid trainee roles
• Develop toward a formal advice role (e.g., benefits adviser, debt adviser, money coach)
• Gain meaningful, structured experience in a highly respected and in demand sector

Volunteers who complete the programme will be well placed to apply for future paid trainee opportunities, including our Trainee Money, Energy & Benefits Adviser roles.

Exempt under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975. This role is open to female candidates only.

 Why this role matters

Lancashire Women exists to create real, lasting change for women across the region. But change starts with stories. This volunteer role is about helping us capture and share the impact our services make – in the words, images and moments that show what’s really possible when women get the right support.

What you’ll be doing

You’ll work alongside the marketing manager to bring Lancashire Women’s work to life across our channels. This includes gathering social media content from our centres (photos, videos, and stories) and drafting posts that reflect what we do and present us professionally.

You’ll also have the opportunity to attend community events with us, representing the charity and talking to people about our work. Beyond social media, you’ll be supporting with content for our website, articles and mailings, and help out with other general marketing tasks as they arise.

What we offer
You’ll have full support from an experienced marketing manager throughout your time with us. This is a genuine opportunity to build your portfolio, develop practical skills in charity communications, and be part of a team doing meaningful work. 

All volunteers are required to complete an Enhanced DBS check, which will be fully funded by Lancashire Women.

When we need support
We are currently looking for volunteers who can offer their time on either Mondays or Wednesdays with some flexibility to attend day-time events. These would be planned in advance.

About you

 The below skills would be beneficial to the role:

• Good photographic and video skills
• Some social media experience
• Good communication skills
• Strong writing skills
• Own transport/ability to travel to our centres

If you enjoy working with people and would like to develop your skills in marketing, communications or journalism, we’d be delighted to hear from you.

Exempt under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975. This role is open to female candidates only.