Volunteer

4 posts available
Burnley: 1 post available, Wednesday or Thursdays
Accrington: 2 posts available, any day
Blackpool: 1 post available, any day

What does a HUB volunteer do? 

We need kind and welcoming volunteers for our Lancashire Women hubs. You could be the first friendly face someone has seen that day, week or even month. Your warm, welcoming manner could make a real difference to someone’s day.

There are a variety of roles available as a Hub volunteer:  

• Meet and greet visitors. 
• Explain signpost and refer women to relevant services both internally and externally. 
• Help with coffee mornings, group facilitation and other events 
• Help make the centre an accessible and welcoming place by keeping the hub space clean and tidy.
• Use your creativity and flair to merchandise and display goods in our charity shop 
• Serve and help our customers in our charity shop and also post items on our Vinted store.
• Support with the day to day administration

Location  

We are looking for hub/groups volunteers in Burnley (Wednesday and Thursday) and Accrington and Blackpool (all days)

What you will get  

• Meet new people and gain confidence
• Opportunity to develop organisational and communication skills, ,
• Develop skills in retail and gain valuable retail experience, 
• Develop creative skills in merchandising and window display, 
• Give back to the local community, 
• Enhance your CV. 

There are lots of benefits for volunteering in our Hubs, help make a difference to a special local charity.   

Expectation 

• Ensure confidentiality is maintained at all times in relation to electronic files, paperwork and verbal discussions. 
• To work within the policies and procedures of Lancashire Women and uphold this ethos at all times. 
• Undertake regular supervision and training. 
• Undertake a DBS check. 

Knowledge & Skills 

• A professional and friendly manner 
• Ability to work on own initiative 
• Proficiency in Microsftd is a bonus, although not necessary 
• Good interpersonal skills and empathy 
• A willingness to be involved 
• Ability to give at least three hours a week over a six month period 
• Willingness to undertake four initial induction sessions 

This role description is not intended to be exhaustive. The post-holder will be expected to adopt a flexible attitude to the duties which may have to be varied (after discussion with the post holder) subject to the needs of the service, and in keeping with the general profile of the post. 

1 post available, (up 30hrs a week)

What does an EAG volunteer do?

 Our team work hard to give Money and Energy advice to those needing it across Lancashire. 

Role description

You will help provide vital information and support to local people. This includes, but is not limited to: 

• Debt advice 
• Council tax debt 
• Benefit advice (claiming to appealing) 
• PIP help 
• Rent advance 
• Grant/trust applications 
• Energy advice over the phone and in person 
• Budgeting support 
• Free Supply and fitting of energy saving measures. 
• Home energy assessments including minor repairs that help save energy in turn money.   

Location 

This is an office-based role in one of our centres, but the role may also require you to undertake home visits with another member of the team. 

What you will get  

• Opportunity to develop your knowledge of money and energy advice and improve your communication and office skills 
• A chance to meet new people and be part of a friendly team 
• Give back to the local community 
• Enhance your CV

Expectation 

• Ensure confidentiality is maintained at all times in relation to electronic files, paperwork and verbal discussions. 
• To work within the policies and procedures of Lancashire Women and uphold this ethos at all times  

Knowledge & Skills 

• Willing to learn. 
• Good admin skills 
• Know your way around Microsoft. 
• Friendly 
• Non judgemental 
• Able to commit minimum 4hrs (would be great if you could give a full day) 
• Interested in this field of work and happy to go on home visits but not essential as have office-based roles. 
• Great communicator. 

Interested? 

Then please complete the application form and join this wonderful organisation and be part of a fabulous team who helped save over 250K of energy in last 6 months and put over ½ million pounds back in the pockets of people in Lancashire.    We would love to have you. 

This role description is not intended to be exhaustive. The post-holder will be expected to adopt a flexible attitude to the duties which may have to be varied (after discussion with the post holder) subject to the needs of the service, and in keeping with the general profile of the post.

2 posts available.

What does a Befriending volunteer do?

Our befriending scheme aims to provide weekly telephone wellbeing support to our service users in order to reduce isolation and offer continued support. 

Role description

• You will offer a non-judgemental listening service via telephone to women who feel isolated or feel they need continual support for well-being and mental health reasons. This may be post-therapy follow-up call, a keeping-in-touch call to a service-user still on the waiting list for counselling or a call after an initial assessment. 
• You will help support and navigate women through our service provision and signpost where necessary. 
• You will track and monitor your calls and keep an accurate record. 

Location

 The Befriending Scheme is mainly offered from our Accrington centre during 10-3pm  

What you will get 

• Opportunity to develop your listening and inter-personal skills 
• Opportunity to develop your organisational and office skills 
• Chance to meet new people and be part of a friendly team 
• Chance to give back and support women who feel vulnerable and isolated 
• Enhance your CV and your employabilty

Expectations

• Ensure confidentiality is maintained at all times in relation to electronic files, paperwork and verbal discussions. 
• Good telephone skills 
• Confident with IT, inputting data and notes into computer systems.  
• To work within the policies and procedures of Lancashire Women and uphold this ethos at all times 
• Commit to a regular time and day ( at least 3 hours) for a period of 6 months or longer 
• A willingness to have a DBS check. 

Knowledge & Skills

• A sensitive attitude towards other people​ 
• Non-judgement​ 
• Friendly and patient approach​ 
• Listening skills ​ 
• Good communicator​ 
• Positive outlook​ 

This role description is not intended to be exhaustive. The post-holder will be expected to adopt a flexible attitude to the duties which may have to be varied (after discussion with the post holder) subject to the needs of the service, and in keeping with the general profile of the post.